Order Processing
At Rowan Create, we strive to process all orders quickly and efficiently. Once your order is placed and confirmed, our team begins preparing your items for dispatch. Orders are typically processed within 1–2 business days, excluding weekends and public holidays.
Shipping Method
We currently offer Cash on Delivery (COD) for all orders. Once your order has been processed, it will be handed over to our trusted delivery partners who will handle the final delivery to your doorstep.
Shipping Confirmation
After your order is shipped, you will receive a confirmation message with the relevant shipping details. If any issues arise during shipping, our support team will reach out to assist you.
Damaged or Lost Items
If your order arrives damaged, incomplete, or does not arrive at all, please contact us immediately at [email protected]. Include your order number and any relevant details or photos so we can assist you as quickly as possible. We are committed to resolving any delivery issues to your satisfaction.
Contact Us
For questions about your order or shipping, please reach out to us at [email protected]. Our team is here to help and ensure your shopping experience is smooth and worry-free.